Shipping
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Domestic Shipping
We currently ship within United States. Shipping rates are calculated at checkout and vary based on your location and order size.
Shipping Rates & Delivery Estimates
Standard shipping typically takes 3-5 business days. Expedited options may be available at checkout. Delivery times are estimates and not guaranteed.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to [24–48] hours for tracking information to become available.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package was lost or stolen, please contact the shipping carrier directly.
Pre-orders or Made-to-Order Items (if applicable)
For custom, pre-order, or made-to-order items, please allow additional processing time. Estimated shipping windows will be provided on the product page + email.
Contact Information
If you have any questions about your shipment, please contact us at
modalibreofficial@gmail.com